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Leadership in Hospitality Industry (стр. 2 из 2)

· The characteristics of subordinates, their needs and expectations, motivation and commitment, and their knowledge, confidence and experience

· The basis of the leadership relationship and the type of power and influence

· The relationships between the manager and the group, and among members of the group

· The type of problem and nature of the manager’s decisions

· The nature of the tasks to be achieved, the extend to which they are structured or routine, the technology and work organization

· The organization structure and systems of management

· The nature and influence of the external environment” (Mullins, 1998, p.424).

Conclusion

In this work a lot of theories of leadership were covered. Despite it, the leadership issue still remains not well understood. Leaders have to be aware of the times, because they are changing faster than we can imagine. Leaders’ knowledge and practice must accommodate themselves to these changes if they do not want to be left behind (http://www.emeraldinsight.com).

References and Bibliography

Books

MULLINS J. LAURIE (1998). Managing people in the Hospitality industry. 3rd edition. British Library Cataloguing in Publication data.

Electronic Sources

1. BURKE SARAH AND COLLINS M. KAREN (2001), Gender differences in leadership styles and management skills. Women in Management Review. Vol.16, No 5, pp.244-256. Available from: http://www.emeraldinsight.com (03/04/2003)

2. HORNER MELISSA (1997), Leadership theory: past, present and future. Team Performance Management. Vol.3, No 4, pp.270-287. http://www.emeraldinsight.com (03/04/2003)

3. MANNING T. TRACEY (2002), Gender, managerial level, transformational leadership and work satisfaction. Women in Management Review. Vol.17, No 5, pp.207-216. http://www.emeraldinsight.com (03/04/2003)

4. McCRIMMON MITCH (1995), Bottom-up leadership. Executive Development. Vol.8. No 5, pp.6-12. http://www.emeraldinsight.com (03/04/2003)

5. NICHOLLS JOHN (1994), The “Heart, Head and Hands” of Transforming Leadership. Leadership and Organization Development Journal. Vol.15, No 6, pp.8-15. http://www.emeraldinsight.com (03/04/2003)

6. PAUL JIM, COSTLEY L. DAN, HOWELL P. JON AND DORFMAN W. PETER (2002), The mutability of charisma in leadership research. Management Decision. Vol. 40, No 1, pp.192-200. http://www.emeraldinsight.com (03/04/2003)

7. SARROS C. JAMES AND SANTORE C. JOSEPH (2001), The transformational-transactional leadership model in practice. Leadership and Organization Development Journal. Vol.22, No 8, pp.383-393. http://www.emeraldinsight.com (03/04/2003)

8. http://jan.ucc.nau.edu/~ha100c-c/class/management/leadership/lesson1-2-1.html