1. high profile
2. to stand alone
3. long-established
4. presence
5. excellent results
6. to be aware
7. well-segmented
8. strongly linked
9. to diversify
10. to expand
11. to benefit from
Present or discuss the benefits of a strong corporate identity from a global marketing point of view.
1. Pre-Listening Task
What aspects of a company’s business will a lender be interested
in? How will he decide whether to lend money or not?
Listen to the meeting between a bank manager and one of her customers. As you listen, complete the information below:
Reason for loan: _______________________________________
Amount of loan: ________________________________________
Term of loan: __________________________________________
Interest rate: ___________________________________________
Current installment: _____________________________________
Security: type: _________________________________________ market value: __________________________________
Turnover: _____________________________________________
Profits: _______________________________________________
Assets: _______________________________________________ Liabilities: ____________________________________________
3.1. How could the firm raise £50,000 towards the cost of the
property? 3.2. What are the firm’s projections for turnover and profits?
3.3. What is its current overdraft?
3.4. Who does it owe money to?
4.1. Asking questions — direct forms.
Look at the following questions taken from the Listening passage:
«How much are they asking for it?»
«Are you. looking for a loan to cover the lolal price?» Now ask questions for the following answers:
1. A: We’d like to borrow £20,000.
2. A: It’s for a new computer system.
3. A: Yes, we’ve had three quotations. This is the best.
4. A: No, it’s not the full amount. It’s actually costing £25,000.
5. A: We’d like to repay it over five years.
6. A: Yes, I realize the total interest payment will be high.
7. A: Well, we thought our existing security arrangements would cover it. 8. A: Well, you have second mortgages on two partners’ houses.
9. A: At present values, I’d say £200,000-£100,000 for each.
10. A: No, that’s all. We’d be grateful if the paperwork could go
through as soon as possible.
4.2. Questions — statement type.
Look at the following questions taken from the Listening passage: «But ideally you’d like to borrow the full £300,000 (wouldn’t you)?»
«Perhaps you can leave the figures with me?»
Now change the following direct questions into leading (statement) questions. Question tags are optional.
1. Would you like to extend the repayment period?
2. Have you got any financial problems at the moment?
3. Do you see any improvement in your cash flow?
4. Can you offer any form of collateral?
5. Could you tell me if your current liabilities are higher than usual?
6. Would you mind telling me whether you intend to reduce the payment periods?
Match the words/expressions on the left with an appropriate combination on the right, to make an idiomatic phrase:
1. short of | a. figures |
2. a major drain | b. the wrong side |
3. close to | c. investment |
4. our line of | d. space |
5. to come down | e. business |
6. a firm of | f. calculation |
7. to stray | g. on cash |
8. up-to-date | h. in favour of |
9. rough | i. the limit |
10. sound | j. your size |
Use the information and the language above to discuss the loan. Would you lend the money? If so, why? If not, why not?
1. Pre-Listening Task
1.1. How does a company calculate its needs for working capital?
1.2. How can a company improve its cash flow?
Listen to the presentation of a cash flow forecast. As you listen, fill in the missing figures in Chart 20
Chart 20
CASH FLOW FORE CAST | ||||||
Opening cash balance | June July –11,300 | August –22,100 | Sept. –29,400 | Oct. — | Nov. — | |
Capital introduction Sales Total receipts Wages Raw materials Production overhead Administrative overhead Selling and distrib. Factory rent Equipment and machinery Drawings Total payments Movement in cash Closing cash balance | 30,000 30,000 6,000 — 1,500 — 1,800 — — — 41,300 –11,300 – –11,300 – | 2,000 2,000 — 1,500 1,500 — 1,800 12,800 10,800 22,100 | 5,000 5,000 — — 1,500 — 1,800 12,300 –7,300 –29,400 | 10,000 10,000 — — 1,500 — 1,800 12,300 –2,300 — – | 15,000 15,000 — — 1,500 — 1,800 12,300 +3,700 28,000 | 18,000 18,000 — — 1,500 — 1,800 12,300 +5,700 — |
3.1. Why are there no sales receipts until the second month?
3.2. Are his forecasts for overheads over-optimistic?
3.3. Does he think the rent is too high?
3.4. Why has he decided not to lease equipment?
Future reference — forecasting
Look at the following sentences taken from the Listening passage:
«The sales will not begin to picture until the second month...»
«After that, they rise quite rapidly to reach...»
Now choose between the following three forms to complete the dialogue below:
will + verb (e. g. will rise) present simple (e. g. rises) going to + verb (e. g. is going to rise)
A: When _________ you (plan) to open the factory?
В: We ______ (reckon) it _______ (open) at the beginning of July. A: In the meantime, ________ you (promote) your product?
B: No, we ________ (hope) to start selling in July.
A: So you ________ not (expect) any orders in July?
B: Probably not, we ______ (anticipate) orders ______ (come) in from August onwards.
A: What level of sales _______ you (forecast) for August?
B: Well, we ______ (project) sales of about £20,000.
A: That _______ (sound) very optimistic. ______ you (have) the figures to support that?
B: No, not on me. We ______ (inform) all prospective customers by direct mail and we ______ (be) confident of £20,000 sales, as an early result.
A: The effect of direct mail ______ (be) notoriously difficult to predict. _______ you (do) anything else?
B: Yes, we ________ (telephone) all major users in the industry and arrange appointments.
Match up the verbs with a suitable preposition to form an expression:
Verb Preposition Object
To work | out | the figures |
To put | on | your own money |
To start | in | a business |
To buy | into | raw materials |
To settle | up | a low figure |
To set | down | sales |
To put effort | ||
To be better | ||
To take | off | the profits. |
To manage | at | a low salary. |
Analyse the cash flow forecast (Chart 20). Discuss whether you would give this entrepreneur a bank overdraft.
1. Pre-Listening Task
How can a company be highly profitable but short of cash?
Listen to the extract from an internal meeting. Two managers (one finance, the other marketing) are discussing the company’s cash flow problems. As you listen, complete Chart 21 by ticking the problems which Pete and Simon analyse as the causes of the cash flow problem:
Chart 21
Problems | Pete (finance) | Simon (marketing) |
Credit terms Investment planning Under-capitalisation Over-trading Financial planning |
3.1. What have they recently invested in?
3.2. Why has the depreciation figure been so low in the P&L account?
3.3. How have they managed to increase their margins so substantially?
3.4. What happened to the funds which were retained for tax?
4.1. Opinion-giving
Look at the following extracts taken from the Listening passage:
«In my opinion, the fundamental problem is our deferred terms of payment...»
«I think you’re exaggerating...»
Now classify the following expressions as strong (S), neutral (N) or Weak (W).
1. In my opinion...
2. There are two sides to the argument... 3. I’m absolutely convinced...
4. I tend to think... 5. It’s true that...
6. There’s absolutely no doubt that...
7. We believe...
8. I’m inclined towards saying...
9. I’m sure you’ll agree with me...
10. Don’t you think we should...
4.2. Agreeing and disagreeing
Look at the following extracts taken from the Listening passage:
«Yes, that’s probably true but I feel...»
«I resent that... I think my department...»
Now match phrases of agreement with those of disagreement. Match them so that they carry a similar strength of feeling:
1. I agree | a. I’m inclined to disagree |
2. I couldn’t agree more | b. I see your point of view but... |
3. I’m with you | c. I disagree |
4. I tend to agree | d. Rubbish! |
5. I can see what you mean | e. I don’t go along with that |
6. You’re absolutely right | f. I disagree entirely |
7. Exactly! | g. You’ve missed my point altogether |
8. That’s exactly my point | h. You’re completely wrong |
How does a company decide on an appropriate price for a new product?
Listen to an extract from a meeting in which the costing and pricing of a new product are discussed. As you listen, complete the cost/price breakdown in Chart 22
Chart 22
Recommended retail price | a.________________________ |
Discount | b.________________________ |
Manufacturer’s margin | c.________________________ |
Fixed costs | d.________________________ |
Direct costs | e.________________________ |
3.1. What is the difference between direct (variable) costs and fixed (overhead) costs?
3.2. What sorts of mark-up would you expect in the following sectors: food, consumer durables (e.g. televisions), and services (e.g. consultancy, training)?
3.3. Why does a drop in production mean an increase in total cost per unit?
3.4. What is the advantage of setting a discounted retail price?
4.1. Conditionals I and II
Look at the following sentences taken from the Listening passage:
«What if we achieve higher sales through a lower retail price?»
«If we lost sales through too high a price, it would jeopardize the whole project».
Now complete the following sentences:
1. If we _______ (set) a market price of £13, what _______ that (do) to sales?
2. We _______ still (protect) our margins if we fixed a price of
£11.50.
3. If the market could bear it, we _____ (able to) push the price up.
4. We would lose market share if our competitor _______ (drop) its price.
5. I ________ (resign) if I ________ (win) the lottery.
6. Unless there is a price war, we _________ (make) a good profit.
7. If production __________ (fall), our unit costs will go up.
8. We _______ not (offer) a discount if the retailers are prepared to limit their margins.
4.2. Verb + preposition
Look at the following sentences taken from the Listening passage:
«So can we all agree about the facts?»
«That’s a fair average based on projected sales figures...»
Now complete the following sentences by inserting one of the prepositions below:
on up at to from out with for down
1. We compared our prices ____________ our competitors’.
2. Do you agree ________________ Peter?
3. They agreed ________ the project and signed the contract.
4. These figures have been worked ____ by our accountants.
5. Sales are likely to respond quickly ____ changes in price.
6. If we push ______ the price, sales might come _____________.
7. Are you prepared __________ the price war?
8. We aimed ______ a lower price than our competitors. 9. We set the price _______ £12.50.
10. We prevented the competitors ________ gaining market share.
Match the expressions on the left with their best equivalents on the right:
1. projected a. shop
2. achieve b. perceived value
3. mark-up c. cautious
4. retail outlet d. endanger
5. elastic f. forecast
6. set (a price) g. increase
7. jeopardize h. reach
8. conservative i. responsive to price
9. push up (the price) j. margin
10. price the market can bear k. fix
Speak on the pricing of the above product. Use these headings.
IntroductionFindings
Conclusions
Recommendations
1. Pre-Listening Task
1.1. What does the goodwill of a company really represent?
1.2. How can the goodwill value be calculated?